Shopiana Refund and Cancellation Policy

Effective Date: 01 Jan 2021

At Shopiana, we are committed to providing a seamless and satisfying experience to our users. This Refund and Cancellation Policy outlines the terms and conditions related to refunds and cancellations for our services.

1. Refund Policy

1.1. Subscription Plans and Services: Shopiana offers various subscription plans and services. Depending on the plan or service you choose, different refund policies may apply.

1.2. 30-Day Money-Back Guarantee: If you are not satisfied with your subscription plan or service, you have 30 days from the date of purchase to request a refund. We will refund the full amount paid within this period. Please note that this 30-day money-back guarantee does not apply to renewals or services provided after the initial 30-day period.

1.3. No-Refund Services: Some services, such as domain registrations or custom design work, may not be eligible for refunds. The eligibility for refunds will be clearly specified when you purchase these services.

2. Cancellation Policy

2.1. Subscription Plans: You can cancel your subscription plan at any time. Upon cancellation, you will not be billed for future renewals, and your access to the services associated with the plan will continue until the end of your current billing cycle.

2.2. Custom Services: If you have purchased custom services, the cancellation policy will be specified at the time of purchase. Depending on the nature of the service, cancellation terms may vary.

3. How to Request a Refund or Cancellation

To request a refund or cancel a subscription or service, please follow these steps:

3.1. Contact Customer Support: Reach out to our customer support team via [Insert Contact Information]. Provide your account details, order number, and the reason for your refund or cancellation request.

3.2. Processing Time: Refunds and cancellations will be processed in a timely manner. The processing time may vary depending on the nature of the request, but we will make every effort to handle your request promptly.

4. Exceptions

4.1. Domain Registrations: Domain registration fees are generally non-refundable. You may have the option to transfer your domain to another registrar if you wish to cancel it.

4.2. Third-Party Services: Some services integrated with Shopiana may have their refund and cancellation policies. Please refer to the respective third-party service providers for their policies.

5. Changes to the Refund and Cancellation Policy

We may update this Refund and Cancellation Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes.

Thank you for choosing Shopiana. We aim to provide a user-friendly experience and ensure that our refund and cancellation processes are fair and transparent.

BYTO LABS

402 , Alankar Plaza, Vidhyadhar Nagar

Jaipur , Rajasthan

support@shopiana.io